Technical Description
A transfer cannot execute because the previous service record still shows an active status without a Date of Exit.
Root Cause Breakdown
Employers often omit marking the exit date upon relieving employees, or the mandatory 2-month waiting period for self-marking has not elapsed.
Step-by-Step Remediation Protocol
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1
Check Self-Marking Window If two months have passed since leaving, navigate to Manage -> Mark Exit in the Member Portal.
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2
Select Exit Reason Choose Retirement, Resignation, or Permanent Incapacity as per your relieving record.
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3
Authenticate via OTP Enter the UIDAI-linked OTP to permanently lock in the Date of Exit without employer intervention.
Statutory Planning & Calculations
Verify your accumulated balances, advance eligibility, and statutory entitlements.
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